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Lunch & Learn - Process Improvement and Your Career | Thought Leadership Series | February 26, 2018

Monday, February 26, 2018 -
11:30am to 1:00pm
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Process and Your Career

About our panel speakers 

Rachel Bambusch 
Rachel is an ASQ Certified Six Sigma Black Belt with a diverse background in consulting, engineering and operational excellence. Her experience applying and teaching Lean Six Sigma concepts spans industrial, IT, healthcare, and engineering organizations.
Linkedin: https://www.linkedin.com/in/rachel-bambusch-03893b31/
Twitter: @rbambusch

Shane Cuskaden
Lean Six Sigma Black Belt
7 years working in Business Process Improvement (BPI)/Enterprise Performance Excellence Execution (EPEE) at Hawaiian Electric Company (HECO). He has a BBA in Accounting and Finance and holds both Lean Six Sigma Black Belt and PROSCI Change Management Certified certifications. His major areas of expertise are financial and operational processes.

Scott Nakagawa
Working with DoD practitioners of Lean, Six Sigma and the Theory of Constraints, fed my interest in the methodologies over 15 years ago. I was certified as an LSS MBB by BYU Hawaii in 2008 and have been using various aspects of the methodology ever since (SynCADD Systems, Inc., Allscripts, TeamPraxis, UnitedHealth Group, Hawaiian Telcom, Applied Research Works, World Wide Technology, Queens Health Systems, and even Palace Saimin). I am currently a Process Improvement Lead at Hawaiian Airlines, part of the Palace Saimin team and privileged to be a contributor to the Mana'Olana International business consultation team.

Susan Parr-Krupinski

Susan Parr-Krupinski
Lean Six Sigma Black Belt, Enterprise Performance Excellence at Hawaiian Electric Company
My goal is to help you meet or exceed your business goals by utilizing my skills in adult education, team development and Lean/process improvement to design and implement effective solutions.


Felicia C. Thomas
Currently serving as the Sr. Director, Organization Effectiveness for Hawaiian Airlines, Felicia brings over
18 years’ experience in Lean, Six Sigma, Continuous Improvement and operational leadership. 
Commissioned out of Howard University as a U.S. Army Military Intelligence Officer, she spent 4 years
on active duty where she attained the rank of Captain and learned the foundations of leadership,
structured planning, and thoughtful decision-making.  After military service, she joined the civilian sector
with General Electric where she received her certification and supported GE Supply- Marketing as a Six
Sigma Black Belt.  Positions of increasing responsibility and a continual development of new skills led
Felicia to other large companies such as Procter and Gamble, Raytheon, Merck, and now Hawaiian
Airlines.  She has held positions as a Six Sigma Black Belt (at both GE and Hawaiian), a manufacturing
Value Stream manager, a pharma Quality Control Labs leader and leader of Continuous Improvement
organizations for both Raytheon and Merck sub-divisions.

Felicia’s focus in her current role is dedicated to not only Continuous Improvement but also reviewing,
refining and streamlining organizational efforts and structures across Hawaiian Airlines as a whole.
Most recently, she was promoted the Sr. Director of Organization Effectiveness at Hawaiian Airlines
where she is responsible for improving enterprise execution against corporate priorities and aligning the
organization to meet those goals.

About the Event

What is Six Sigma?  What's Lean?  How do you get a Black Belt in process improvement?  What does an SSBB do for your career (or even stand for???)?

Come join us for an amazing panel discussion with your community leaders who share their perspective on the certification, its role in their careers and their organizations.

Event Registration

Please click the appropriate button below to register:


About the venue

HMSA - Koa Room, ground floor main lobby next to security desk (818 Keeaumoku St., Honolulu, HI 96814)

Parking is $5 validated for attendees (please bring ticket to event for validation)

Feel free to bring your lunch as well as there is on-site lunch vendor in the lobby "Sushi Bites"!

If you encounter any registration problems (groups or teams with member/non-member combinations), please email "Program.RSVP@Hawaii.IIBA.org" and we will register you manually. - Mahalo!

Event Details: 
▶︎ "Process Improvement and Your Career" with panel speakers ▶︎ Date: Monday, February 26, 2018 ▶︎ Time: 11:30 AM to 1:00 PM ▶︎ Please BYOL - bring your own lunch
Event Location: 
HMSA - Koa Room, ground floor main lobby next to security desk (818 Keeaumoku St., Honolulu, HI 96814)
Speaker Panel
Location Name: 
Event Directions: 
Note a change in checkout procedure! Please select the appropriate event registration button above based on your chapter membership status - Mahalo!