The IIBA Hawaii Chapter & Mana'Olana International present

Really Useful Process Tools for Business Analysts

With renowned speaker Roger T. Burlton, P. Eng., CMC
 
Learning Objectives
Business process analysis and design should be a core competency for all business analysts and architects. It is a key component of the BABOK V3 required for BA certification. In this session Roger will introduce seven key techniques that will help BAs, Business Architects and Process Professionals to become more adept at some really useful techniques that will help you to be better at what you do and to make it easier for your clients to take part. There are many techniques and methods to learn but we guarantee you will want to and be able to use these over and over again.

• Stakeholder Exchanges, Expectations and Experiences
• Concept / Information Maps
• The Process IGOE
• Decision Structure
• Multiple Dimensions of Measurement
• Culture and Behavior Design
• The Burlton Hexagon for capability assessment

 
About the Presenter 

Roger is recognized as a world leader in transforming companies and government agencies from traditional hierarchical organizations to cross functionally managed ones whose performance is driven by customer value and results. He has led numerous initiatives to implement new business models, governance frameworks, process management programs and business architecture capabilities globally.
 
Roger has developed and delivered the first Business Process Management classes in the world in 1994. He has chaired the most prominent business process and capability change conferences on over forty occasions.  He has authored the pioneering ‘Business Process Management: Profiting from Process’ and the ‘Business Process Manifesto’ (now in 15 languages).

Light refreshments will be served.

If you encounter any registration problems, please email "Program.RSVP@Hawaii.IIBA.org" with the error message and we will get the situation resolved. - Mahalo!